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Hands-On PC Configuration and Troubleshooting
Course: 145
Type: Hands-On Training
Duration: 4 Days
You Will Learn How To
- Safely disassemble and reassemble a complete PC system
- Install and configure the motherboard and adapter cards
- Fix PC hardware and software problems
- Install and configure hard disks, DVD-ROMs and PC memory
- Utilize power-on self-test (POST) and advanced diagnostics
- Troubleshoot PC hardware and driver problems with Device Manager
Course Benefits PCs are the lifeblood of an organization, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.Who Should Attend All personnel involved in the daily operation, maintenance and support of PC hardware and software.Hands-On Training You perform hands-on exercises on Core 2 Duo systems with Serial ATA hard disks, PCIe video cards and DVD-ROM drives. Exercises throughout this course reinforce the knowledge you gain in class, including:
- Disassembling the PC safely
- Installing a DVD-ROM drive and PCIe video card
- Identifying faults with POST and advanced diagnostics
- Installing and configuring PC memory
- Testing a network interface card
- Installing and configuring hard disks
- Troubleshooting device drivers
Course 145 Content
- The motherboard and power supply
- Microprocessor and chipset
- Display adapters and memory cards
- Hard disk and DVD drives
- Structuring memory
- Bus types: ISA, PCI, AGP and PCIe
- Distinguishing among x86, Pentium I-IV and Core Duo systems
- Basic Input Output System (BIOS)
- Configuring BIOS settings
- Managing device drivers with Device Manager
- Avoiding trouble: preventive maintenance
- Ascertaining where to begin testing
- Pinpointing common failure causes
- Finding the board with the problem
- Troubleshooting system faults with POST
- Using POST audio and video error codes
- Determining what POST doesn't test
- Testing for motherboard failures
- Isolating keyboard and display problems
- Solving interrupt (IRQ) and I/O conflicts
- Testing network interface cards
- CPU types: x86, Pentium, Itanium, Dual-Core, Quad-Core
- Configuring jumper and CMOS settings
- Upgrading motherboards
- Adding plug-and-play components
- ATX power supply standby behavior
- Solving common power supply problems
- Uninterruptible power supplies and UPS monitoring software
- Setting I/O device configurations
- Configuring and testing network interface cards
- Testing serial port operation
- Universal Serial Bus (USB 2.0)
- Firewire (IEEE 1394)
- AGP and PCI Express-video adapters
- Refresh, dot pitch and multisync capability
- 2-D, 3-D graphics accelerator cards
- Choosing and installing memory
- Determining memory speed
- Memory types: SDRAM, DDR-2, DDR-3
- Locating failed memory devices using memory diagnostic tests
- Detecting problems in lower memory with POST
- Parallel ATA, Serial ATA, SCSI and Ultra-SCSI
- Configuring drive setting and cable connections
- Partitioning and formatting drives
- Upgrading to larger hard disks
- Optimizing hard disk performance
- SCSI drive configuration
- Exploring optical drive technology (CD/DVD drives)
- Configuring serial and parallel ports
- Solving common printer problems
- Identifying laser printer components
- Upgrading portable computer memory
- Installing portable drives
- Troubleshooting common display and power problems
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| Upcoming
Dates |
Los Angeles | Washington, DC (Alexandria, VA) | Washington, DC (Rockville, MD) | New York | Washington, DC (Reston, VA) | Washington, DC (Alexandria, VA) | New York | Washington, DC (Alexandria, VA) |
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Course Tuition
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| Participants disassemble and reassemble complete PC systems in class. |
The most recent 100 evaluations scored this course at:  |  | (3.84/4.00) |
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