1-800-THE-TREE (1-800-843-8733)
 

Hands-On PC Configuration and Troubleshooting

 
Course: 145     Type: Hands-On Training     Duration: 4 Days

Quick Enroll    

You Will Learn How To
  • Safely disassemble and reassemble a complete PC system
  • Install and configure the motherboard and adapter cards
  • Fix PC hardware and software problems
  • Install and configure hard disks, DVD-ROMs and PC memory
  • Utilize power-on self-test (POST) and advanced diagnostics
  • Troubleshoot PC hardware and driver problems with Device Manager

Course Benefits
PCs are the lifeblood of an organization, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.

Who Should Attend
All personnel involved in the daily operation, maintenance and support of PC hardware and software.

Hands-On Training
You perform hands-on exercises on Core 2 Duo systems with Serial ATA hard disks, PCIe video cards and DVD-ROM drives. Exercises throughout this course reinforce the knowledge you gain in class, including:
  • Disassembling the PC safely
  • Installing a DVD-ROM drive and PCIe video card
  • Identifying faults with POST and advanced diagnostics
  • Installing and configuring PC memory
  • Testing a network interface card
  • Installing and configuring hard disks
  • Troubleshooting device drivers

Course 145 Content
Taking Apart the PC
Identifying key hardware components
  • The motherboard and power supply
  • Microprocessor and chipset
  • Display adapters and memory cards
  • Hard disk and DVD drives
Seeing how the PC is designed
  • Structuring memory
  • Bus types: ISA, PCI, AGP and PCIe
  • Distinguishing among x86, Pentium I-IV and Core Duo systems
Basic software components
  • Basic Input Output System (BIOS)
  • Configuring BIOS settings
  • Managing device drivers with Device Manager
Troubleshooting Strategy for PCs
Designing a troubleshooting methodology
  • Avoiding trouble: preventive maintenance
  • Ascertaining where to begin testing
  • Pinpointing common failure causes
  • Finding the board with the problem
Running the power-on self-test (POST)
  • Troubleshooting system faults with POST
  • Using POST audio and video error codes
  • Determining what POST doesn't test
Employing advanced diagnostic programs
  • Testing for motherboard failures
  • Isolating keyboard and display problems
  • Solving interrupt (IRQ) and I/O conflicts
  • Testing network interface cards
Working with Basic PC Components
Exploring the motherboard
  • CPU types: x86, Pentium, Itanium, Dual-Core, Quad-Core
  • Configuring jumper and CMOS settings
  • Upgrading motherboards
  • Adding plug-and-play components
Troubleshooting the power supply
  • ATX power supply standby behavior
  • Solving common power supply problems
  • Uninterruptible power supplies and UPS monitoring software
Configuring I/O Devices and Displays
Making use of input/output devices
  • Setting I/O device configurations
  • Configuring and testing network interface cards
  • Testing serial port operation
Improving computer I/O capabilities
  • Universal Serial Bus (USB 2.0)
  • Firewire (IEEE 1394)
Monitors and display adapters
  • AGP and PCI Express-video adapters
  • Refresh, dot pitch and multisync capability
  • 2-D, 3-D graphics accelerator cards
The Memory
Upgrading memory
  • Choosing and installing memory
  • Determining memory speed
  • Memory types: SDRAM, DDR-2, DDR-3
Troubleshooting memory problems
  • Locating failed memory devices using memory diagnostic tests
  • Detecting problems in lower memory with POST
Installing Disk Drives
Selecting disk drives
  • Parallel ATA, Serial ATA, SCSI and Ultra-SCSI
  • Configuring drive setting and cable connections
Using hard disk drives
  • Partitioning and formatting drives
  • Upgrading to larger hard disks
  • Optimizing hard disk performance
Mastering advanced-drive technologies
  • SCSI drive configuration
  • Exploring optical drive technology (CD/DVD drives)
Printers and Portable Computers
Managing printers and ports
  • Configuring serial and parallel ports
  • Solving common printer problems
  • Identifying laser printer components
Maintaining portable computers
  • Upgrading portable computer memory
  • Installing portable drives
  • Troubleshooting common display and power problems

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Save an EXTRA $200 on a 10-Day Training Pass!

Hands-On PC Configuration and Troubleshooting
Upcoming Dates
Oct 14 - 17, 2008
 Los Angeles
Oct 28 - 31, 2008
 Washington, DC (Alexandria, VA)
Nov 11 - 14, 2008
 Washington, DC (Rockville, MD)
Dec 16 - 19, 2008
 New York
Feb 3 - 6, 2009
 Washington, DC (Reston, VA)
Mar 3 - 6, 2009
 Washington, DC (Alexandria, VA)
Apr 14 - 17, 2009
 New York
Jun 23 - 26, 2009
 Washington, DC (Alexandria, VA)

Hands-On PC Configuration and Troubleshooting
Bring Learning Tree On-Site

Course Tuition
$ 2,650 Standard Tuition
Tuition with a Savings Plan
$ 1,580 10-Day Pass
$ 1,665 Training Passport
$ 1,830 Flex-Pass
$ 2,095 Voucher 10-Pack
$ 2,385 Alumni Gold Discount
$ 2,360 Government Discount
 

 

Hands-On PC Configuration and Troubleshooting
Hands-On PC Configuration and Troubleshooting
Participants disassemble and reassemble complete PC systems in class.
The most recent 100 evaluations scored this course at:

  (3.84/4.00)


CAQC A plus CPE 23 Credits 1 Hour(s) College Credit
Customer Service or Enroll: 1-800-843-8733