1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Management Skills

 
Course: 290   Type: RealityPlus   Duration: 4 Days
 
 

You Will Learn How To

  • Apply core management skills, tools and techniques to deliver results
  • Develop a proactive customer-focused approach
  • Enhance your leadership abilities by developing emotional intelligence
  • Communicate with, motivate and empower your team
  • Delegate work to individuals and teams
  • Develop a management vision for success

Course Benefits

When professionals are given new leadership responsibility, their success depends on how quickly they learn people-oriented management skills to complement their expert knowledge. In this course, you gain the key skills, best practices and behaviors of effective managers--leadership, delegation, motivation, empowerment, communication and vision--as well as powerful techniques for getting the best from people.

Who Should Attend

Managers wishing to broaden and improve their skill sets, those new to management, and those who wish to build their knowledge of contemporary management techniques.

Course Workshop

In an immersive environment, you participate in a challenging, multimedia case study, as well as individual and group activities to apply management tools, techniques and strategies. Activities include:
  • Personalizing your own management model
  • Developing a strategy to motivate your team
  • Scripting and applying your delegation approach
  • Simulating a complex working environment to improve your communication approach
  • Mapping your stakeholder environment to analyze interdependencies
  • Enhancing your management style with emotional intelligence
  • Affecting behavior with appropriate measures
  • Designing effective feedback techniques
  • Creating your personal management vision

Related Courses

 
The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. 		 

Upcoming Dates

Dec 2 - 5, 2008
 New York
Dec 9 - 12, 2008
 Toronto
Dec 16 - 19, 2008
 Ottawa
Jan 6 - 9, 2009
 N. New Jersey
Jan 13 - 16, 2009
 Washington, DC (Rockville, MD)
Jan 20 - 23, 2009
 Dallas
Jan 27 - 30, 2009
 Philadelphia
Feb 3 - 6, 2009
 Chicago (Schaumburg)
Feb 3 - 6, 2009
 Toronto
Feb 3 - 6, 2009
 Washington, DC (Reston, VA)
Feb 10 - 13, 2009
 New York
Feb 24 - 27, 2009
 Los Angeles
Mar 17 - 20, 2009
 Ottawa
Mar 17 - 20, 2009
 San Francisco Bay Area
Mar 31 - Apr 3, 2009
 Boston (Waltham)

For complete schedule, please visit www.learningtree.com
 
http://www.lerningtree.com/courses/290pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Management Skills

 
Course: 290   Type: RealityPlus   Duration: 4 Days
 
 
Course 290 Content
 

Setting the Stage for Great Management

Best practices of contemporary management

  • Defining customer success
  • Establishing a sense of direction
  • Adopting a continuous improvement mindset
  • Empowering people for high performance

Identifying stakeholder needs

  • Mapping the stakeholder environment
  • Identifying mutual and conflicting expectations
  • Establishing success criteria

Applying a Model for Management Excellence

Importance of management identity

  • Making the transition from expert to manager
  • How managing, leading and administering relate
  • Managing people more expert than you

What kind of manager do you want to be?

  • Developing a management role model
  • Adapting the model to your managerial situation
  • Ten things all successful managers do

Managing with Emotional Intelligence

Five characteristics of the effective manager

  • Knowing yourself: developing three key intrapersonal skills
  • Working with others: applying integral interpersonal skills

Applying emotional intelligence day to day

  • Responding appropriately in key situations
  • Using emotional intelligence to lead by example

Motivating Individuals for Performance

Recognizing key motivators

  • Avoiding the top de-motivators
  • Leveraging motivators that work for everyone
  • Maximizing your impact on motivation

Matching motivators to individual expectations

  • Identifying people's basic needs
  • Recognizing and responding to generational differences
  • Developing and applying a motivational strategy

The Art of Delegation

Fostering commitment through effective delegation

  • Creating a spirit of partnership
  • Establishing a common understanding of success
  • Applying a proven step-by-step process for delegation

Getting the job done: task and process

  • Determining individual strengths
  • Building on natural talents
  • Collaborating for successful outcomes

Achieving Goals Through People

Agreeing on clear expectations

  • Setting group norms for yourself and your team
  • How your expectations influence others
  • Establishing shared purpose and mutual accountability

Amplifying individual contributions through synergistic teamwork

  • Creating an environment conducive to collaboration
  • Practical and productive team-building techniques

Helping your team work more productively

  • Enhancing communication through a three-layer model
  • The importance of team dynamics and diversity

A Proactive Approach to Managing Performance

Enabling and supporting excellent performance

  • Developing others to achieve their potential
  • Focusing performance through effective measures
  • Utilizing continuous appraisal techniques
  • Integrating coaching and appraisal to build performance

Effectively managing workplace disruption

  • Intervening when performance goes off track
  • Reinforcing and redirecting behaviors with constructive feedback

The Power of Vision

Starting with the end in mind

  • Creating momentum and flexibility in your team
  • Keeping the future in focus

Crafting your personal vision of management

  • Taking action to implement your personal vision
  • Challenging organizational constraints
 
http://www.lerningtree.com/courses/290pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Management Skills Tuition

 
Course: 290   Type: RealityPlus   Duration: 4 Days
 
 

Course Tuition
$ 2,790 Standard Tuition
Tuition with a Savings Plan
$ 1,800 10-Day Pass
$ 1,670 Training Passport
$ 1,700 Premium-Pass
$ 2,200 Voucher 10-Pack
$ 2,515 Alumni Gold Discount
$ 2,484 Government Discount
 

 

Your Course Tuition Entitles You To...

  • Class participation
  • Team workshops
  • Use of in-class hands-on equipment
  • Comprehensive course materials
  • Morning and afternoon refreshments
  • Course Completion Certificate awarding Continuing Education Units
  • FREE participation in Professional Certification
  • FREE participation in College Credit programs (including related exams)
  
 

Tuition Savings Plans

Training Passport
  • 3 courses in 12 months
  • As little as $1,670 per course
  • Savings as much as 40%
  • Only $5,000
Premium Pass
  • 4 courses in 24 months
  • As little as $1,700 per course
  • Save as much as 45%
10-Day Pass
  • A NEW way to save on training
  • 10 days of training for one person
  • Save as much as $990 per course
  • Only $4,500
Training Vouchers
  • Save as much as $990 per course
  • Fully transferable
  • As low as $2,200 per course
Alumni Gold Discount Attend your first course and you'll receive a personalized Alumni Gold Discount card, entitling you to save as much as $305 on each course you take within the following 12 months. Take just one course each year and you'll be entitled to ongoing discounts...year after year!

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course--and then pay only if you feel the course was well worth the tuition.

Enrolling is Easy and Flexible!

Enroll by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.
 
http://www.lerningtree.com/courses/290pf.htm