1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Project Quality Management

Delivering Project and Stakeholder Success
 
Course: 349   Type: RealityPlus   Duration: 3 Days
 
 

You Will Learn How To

  • Implement effective project quality management best practices
  • Apply a proven analysis techniques to identify stakeholder quality expectations and refine project scope
  • Leverage industry standard templates to create a project Quality Management Plan (QMP)
  • Generate a quality assurance task list that incorporates project, product and process quality
  • Transform quality assurance recommendations into corrective and improvement actions
  • Design and implement quality gates throughout the project and product life cycles

Course Benefits

Project success is assured by taking a balanced approach to quality, time and cost, resulting in satisfied customers. In this course, you develop and apply a project quality framework using the tools and techniques needed to deliver consistent project success within your organization. At the end of this course, you take away project quality tools and templates for immediate use back at your job.

Who Should Attend

Project managers and others who want to ensure consistent quality in their projects. Experience at the level of Course 296, "Project Management: Skills for Success," or Course 340, "Project Management for Software Development," is strongly recommended.

Course Workshop

A media-rich simulation immerses you in a challenging and realistic project environment. Experiential and PC-based activities include:
  • Assessing your project quality management skills
  • Performing an analysis of the stakeholders' quality expectations
  • Developing the project scope statement
  • Incorporating the scope statement into the QMP
  • Composing the major elements of the QMP using co-creation techniques
  • Designing and specifying Quality Assurance (QA) and Quality Control (QC) Gates
  • Practicing quality assurance and quality control tool selection
  • Analyzing and responding to quality assurance reports
  • Facilitating root-cause analysis of nonconformance
  • Deploying QMP concepts on a simulated project

Related Courses

 
PMBOK and The PMI R.E.P. logo are registered marks of the Project Management Institute, Inc. RealityPlus is a trademark of Learning Tree International. PRINCE2™ is a Trade Mark of the Office of Government Commerce. 		 

Upcoming Dates

Feb 11 - 13, 2009
 Washington, DC (Rockville, MD)
Apr 1 - 3, 2009
 Toronto
May 13 - 15, 2009
 New York
May 20 - 22, 2009
 Ottawa
Jun 17 - 19, 2009
 Washington, DC (Reston, VA)
Jul 29 - 31, 2009
 Toronto

For complete schedule, please visit www.learningtree.com
 
http://www.lerningtree.com/courses/349pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Project Quality Management

Delivering Project and Stakeholder Success
 
Course: 349   Type: RealityPlus   Duration: 3 Days
 
 
Course 349 Content
 

Overview of Quality Management Skills

  • Determining your current quality management knowledge
  • Elevating personal awareness of project quality management

Identifying Project Quality Expectations

Discovering stakeholder quality needs

  • Eliciting and specifying quality requirements
  • Analyzing and validating stakeholders' quality requirements
  • Finalizing stakeholders' quality expectations

Identifying overall project scope

  • Capturing initial project objectives and deliverables
  • Categorizing stakeholders' expectations, needs and wants
  • Developing a project scope statement

Consolidating project quality requirements

  • Balancing the project, product and process quality requirements and their priorities
  • Refining the project scope statement

Developing a Project Quality Management Plan (QMP)

Reviewing standards and best practices

  • PMI
  • PRINCE2™
  • ISO
  • CMMI

Balancing project, product and process quality constraints

  • Reconciling project, product and process quality requirements
  • Detailing project quality activities, roles and responsibilities

The key components of an effective QMP

  • Stakeholders' quality expectations and requirements
  • Acceptance criteria
  • Relevant standards
  • Quality responsibilities
  • Quality Assurance (QA)
  • Quality Control (QC)
  • Supporting quality tools and techniques

Establishing Quality Assurance (QA) Strategies

Matching QA techniques to the project life cycle

  • Specifying mandatory and optional QA Gates
  • Selecting appropriate tools and techniques to support QA gates
  • Acting upon observations, deviations and nonconformance

Incorporating QA tasks into the QMP

  • Generating quality assurance task list
  • Estimating the required effort and resources
  • Enhancing the QMP using CMMI PPQA process area

Implementing Quality Assurance

Reviewing the quality assurance reports

  • Performing root cause analysis for nonconformance and deviations
  • Practicing the use of the Ishikawa/Fishbone diagram for conducting root-cause analysis
  • Planning corrective actions
  • Leveraging feedback to improve processes

Developing corrective actions

  • Estimating time and resources to address deficiencies
  • Incorporating changes into the project plan

Invoking corrective procedures

  • Raising change requests as appropriate
  • Identifying improvement opportunities
  • Updating the organizational processes
  • Ensuring continuous quality improvement

Designing Project Quality Control (QC) Strategies

Specifying QC Gates

  • Specifying and designing QC Gates based on the product development life cycle phases
  • Inputs
  • Participants
  • Tools and techniques

Integrating QC Gates into the QMP

  • Calculating the required time and resources
  • Assigning roles and responsibilities

Selecting QC Tools and Techniques

Differentiating common tools and techniques

  • Cause and Effect Diagram
  • Checksheet
  • Shewhart's Control Chart
  • Histogram
  • Pareto Chart
  • Scatter Diagram

Weighing the advantages and disadvantages

  • Defining selection criteria and guidelines
  • Benefits
  • Reasons
  • Usage
  • Limitations
  • Examples
  • Assigning tools and techniques to QC Gates

Finalizing the QMP

  • Reviewing the complete QMP for the project
  • Integrating skills learned into your own organization
 
http://www.lerningtree.com/courses/349pf.htm
 
 
1-800-THE-TREE (1-800-843-8733)
TRAINING YOU CAN TRUST
 
 

Project Quality Management Tuition

Delivering Project and Stakeholder Success
 
Course: 349   Type: RealityPlus   Duration: 3 Days
 
 

Course Tuition
$ 2,390 Standard Tuition
Tuition with a Savings Plan
$ 1,350 10-Day Pass
$ 1,670 Training Passport
$ 1,700 Premium-Pass
$ 2,200 Voucher 10-Pack
$ 2,155 Alumni Gold Discount
$ 2,124 Government Discount
 

 

Your Course Tuition Entitles You To...

  • Class participation
  • Team workshops
  • Use of in-class hands-on equipment
  • Comprehensive course materials
  • Morning and afternoon refreshments
  • Course Completion Certificate awarding Continuing Education Units
  • FREE participation in Professional Certification
  • FREE participation in College Credit programs (including related exams)
  
 

Tuition Savings Plans

Training Passport
  • 3 courses in 12 months
  • As little as $1,670 per course
  • Savings as much as 40%
  • Only $5,000
Premium Pass
  • 4 courses in 24 months
  • As little as $1,700 per course
  • Save as much as 45%
10-Day Pass
  • A NEW way to save on training
  • 10 days of training for one person
  • Save as much as $990 per course
  • Only $4,500
Training Vouchers
  • Save as much as $990 per course
  • Fully transferable
  • As low as $2,200 per course
Alumni Gold Discount Attend your first course and you'll receive a personalized Alumni Gold Discount card, entitling you to save as much as $305 on each course you take within the following 12 months. Take just one course each year and you'll be entitled to ongoing discounts...year after year!

Your Guarantee of Satisfaction

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course--and then pay only if you feel the course was well worth the tuition.

Enrolling is Easy and Flexible!

Enroll by phone or online. If your plans change, just let us know and, without a fee, you can transfer to another course or cancel your enrollment. Pay after you've taken the course, and then only if you are 100% satisfied.
 
http://www.lerningtree.com/courses/349pf.htm