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Managing in Tough Times

 
Course: 922     Type: RealityPlus     Duration: 3 Days

Quick Enroll    

You Will Learn How To
  • Demonstrate authentic and strong leadership to create an atmosphere of confidence and trust in tough times
  • Share your vision and display confidence that the problems your team currently faces will be solved
  • Apply key management skills, strategies and techniques to remedy difficult situations
  • Re-evaluate and adjust your management and communication style to motivate and energize employees
  • Demonstrate "grace under pressure" to provide a sense of security and stability for your team
  • Minimize stress and maximize productivity and performance during difficult times

Course Benefits
Most organizations today are dealing with a business climate that is not "business as usual." Tough times disrupt productivity and team performance. In the face of this reality, strong leaders must inspire productive performance and communicate effectively and credibly. Successful leaders must often take a hard look at current processes and make tough decisions to guide their teams from the current reality to its desired future state. In this course, you gain the leadership skills to manage a team during a time of uncertainty.

Who Should Attend
Managers who need to prepare for leading their team during tough or uncertain times. Knowledge of day-to-day management best practices and principles at the level of Course 290, "Management Skills," is assumed.

Through an immersive case study, you gain practical experience managing your team in tough or uncertain times. Role playing, group and individual activities include:
  • Putting the oxygen mask on yourself first
  • Communicating when there are powerful emotions
  • Delivering a message with a difficult theme to employees or stakeholders
  • Informing an employee that he or she has been laid off
  • Acting with honesty and integrity during unpredictable times
  • Keeping your credibility when you can't say what's coming next
  • Managing the rumor mill
  • Making cuts with a strategic focus
  • Developing a sense of urgency to motivate yourself and others
  • Exploring prescriptions for tough times
  • Coping with all-too human reactions to tough times

Course 922 Content
Essentials for Tough Times
Best practices during tough times
  • Economic downturn
  • Change in management
  • Company sale, merger or acquisition
  • Company downsizing
Clarifying your role
  • The benefits of strong leadership
  • Demonstrating confidence and trust
  • Success in moving forward
Applying a Model for Handling Tough Situations
Dealing with powerful emotions
  • Recognizing conflict as a natural part of tough times
  • Empowering productivity
Inspiring confidence in your team
  • Handling your own anxiety
  • Reframing the situation for yourself
  • Regaining self-composure
Assessing the Current Situation and Sharing the Vision
Managing expectation vs. reality
  • Exploring what is happening
  • Envisioning what should be happening
Performing a gap analysis
  • Diagnosing what needs to be done
  • Defining the rationale and urgency for working on remedies
  • Determining the course of action to move forward
Planning the Remedy
Removing barriers for success
  • Differentiating between imposed and planned transitions
  • Exploring strategies for dealing with difficult transitions
Achieving alignment
  • Assessing what should be aligned
  • Positioning your team or organization for success
General prescriptions for guiding through a transition
  • Thinking creatively when under stress
  • Building flexibility and adaptability
  • Moving through a transition
  • Phases of transition
Working with People
Implementing communication strategies
  • Communicating when you're not allowed
  • Communicating when you don't have all the answers
  • Showing you care when you can't help
Managing the human factor in tough times
  • Mitigating disruptions from problem employees
  • Motivating employees "when it's no fun to work here anymore"
  • Building resilience and perspective
  • Ethical issues and whistle blowing
  • Handling the rumor mill
  • Energizing and empowering your team
Leading Through Organizational Changes
Providing a sense of security and stability to your team, group or department
  • Reducing anxiety during reorganizations
  • Maintaining performance during changes in team membership
  • Handling a new boss
Maneuvering through larger company-wide changes
  • Maintaining motivation while outsourcing
  • Building alignment during mergers and acquisitions
  • Preserving momentum during sales and divestitures
Optimizing performance during physical or environmental changes
  • Sustaining employee drive while working virtually
  • Bringing order to chaos while moving or closing offices
Minimizing Stress and Maximizing Productivity Moving Forward
  • Adopting techniques for handling your tough situation
  • Implementing your post-course action plan
  • Taking away your strategies to implement back at the office

Related Courses
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Save Up to 45% per course on the standard tuition!

Managing in Tough Times
Upcoming Dates
Mar 4 - 6, 2009
 Washington, DC (Alexandria, VA)
Mar 18 - 20, 2009
 Washington, DC (Rockville, MD)
Apr 1 - 3, 2009
 Chicago (Schaumburg)
Apr 15 - 17, 2009
 Washington, DC (Reston, VA)
Apr 29 - May 1, 2009
 Los Angeles
May 13 - 15, 2009
 Ottawa
May 20 - 22, 2009
 New York
May 20 - 22, 2009
 Toronto
Jun 10 - 12, 2009
 Washington, DC (Alexandria, VA)
Jun 29 - Jul 1, 2009
 Washington, DC (Rockville, MD)

Managing in Tough Times
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Course Tuition
$ 2,390 Standard Tuition
Tuition with a Savings Plan
$ 1,350 10-Day Pass
$ 1,670 Training Passport
$ 1,625 Premium-Pass
$ 2,200 Voucher 10-Pack
$ 2,155 Alumni Gold Discount
$ 2,124 Government Discount
 

 

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Customer Service or Enroll: 1-800-843-8733